Refund policy

Each artwork is carefully inspected before dispatch.

Because our products are original artworks, returns or exchanges are generally not accepted unless:

• The artwork arrives damaged during transit.
• An incorrect product is delivered.

If you receive a damaged or incorrect item:

• Contact us within 48 hours of delivery.
•  Email hello@swarnkala.art with your order number and clear photographs of the issue.
• If approved, we will arrange a replacement where possible or issue a refund.
• Refunds are processed to the original payment method within 7–10 business days after approval.
• Custom or commissioned artworks cannot be cancelled, returned, or refunded once production has begun.